Before heading to a showing with my client we go over new rules for 2019 since last working together, what worked well while selling his home, and the impact of virtual tours for out-of-town clients.
Client: So I sold my last place, now that I am looking for a new one in maybe 6 months, what rules have changed this time?
Ron: Last year, you might remember, we had to give you extra disclosure of representation. So as an agent, you have to disclose that from the very beginning. You need to put that in writing and explain to you that realtor __ for you good faith, loyal, confidential, your information is for your best interest, out yourself in your shoes so if we signed a property we want it to be his or her property and give the best possible price in the shortest period of time. You would say it went pretty smooth right?
Client: Yeah. Definitely did.
Ron: What did you think was the best thing that we did to help sell your property?
Client: I think, staging the house.
Ron: It helps?
Ron: How about professional photography?
Client: Yeah, but I mean if you have a nice set up of the house your photography will come in.
Ron: So had nice features like 14 foot ceilings, that also helps?
Ron: Great thing, being on the top floor obviously also helps. Other properties in your building listed after you and they couldn't sell. So obviously the combination of the things that we did it obviously did something.
Ron: So let's fast forward to buying which is right now. Like the main one we didn't talk about is dual agency. Dual agency is if someone is selling a property, they can't sell it to you and represent the seller at the same time. But prior to last year, many agents were very very... a lot of times they did a lot of their business. They would double up on properties. I never felt comfortable doing that. It's a conflict of interest. You need to have someone representing you by hiring an agent.
Client: Why did you feel uncomfortable doing that?
Ron: Because I would already know the seller at some capacity whether it be a friend, referral, family, somebody that I have built my trust with so if somebody came to me off the street and say "hey, can you help me buy this property" I would be having a hard situation because I already knew the seller's motivation, the seller's pricing, the seller's strategy and things of that nature. So what to do that's right for the client is to say "hey, I can recommend you an agent you should talk to or even better if you can find your own agent and come back".
Ron: I guess the other challenge would be because your partner is in Europe right now, is she okay with a virtual tour? We'll do like a video tour and she can watch it from there?
Client: Yeah, I'm sure she's going to be okay with that.
Thinking about selling or buying a Vancouver property? Contact Vancouver realtor Ron Parpara at RonParpara@Gmail.com or 604-275-2997.
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